Privacy Policy

iMartGroup Ltd ("iHost") respects your privacy. This policy describes how we collect, use, store, and protect personal information when you use our website and services.

Regulatory registration: iMartGroup Ltd is registered with the Personal Data Protection Commission (PDPC) of the United Republic of Tanzania, in accordance with the laws of Tanzania on personal data protection.

Last updated: March 2026

1. Who we are

iHost is a brand operated by iMartGroup Ltd. We process personal data in compliance with Tanzanian personal data protection law and PDPC requirements. For privacy requests, contact support@ihost.co.tz or use our contact page.

2. Data we collect

We may collect: account details (name, email, phone, company), billing and payment-related information, technical data (IP address, browser, logs), support communications, and content you host or send when using our services.

3. Payments (LipaPay)

We use our own payment gateway, LipaPay, to process online payments. Payment card or account details you enter are handled through LipaPay under appropriate security measures; we do not store full card data where prohibited by law or best practice.

4. How we use data

We use data to provide and improve services, billing, support, security, fraud prevention, legal compliance, and—with your consent—marketing such as our newsletter. You can unsubscribe from marketing emails at any time.

5. Newsletter

If you sign up for our newsletter, we store your email in our systems to send updates. You may withdraw consent by contacting us or using unsubscribe instructions in our emails when available.

6. Cookies & similar technologies

Our site may use cookies or similar tools for functionality, analytics, and preferences. You can control cookies through your browser settings.

7. Sharing

We may share data with trusted processors (e.g. hosting infrastructure, banks or networks required to settle LipaPay transactions, email delivery) under contracts that require protection. We may disclose information if required by law, by PDPC or other regulators, or to protect rights and safety.

8. Retention & security

We retain data as long as needed for the purposes above and applicable law. We apply appropriate technical and organizational measures aligned with PDPC expectations; no method of transmission over the Internet is 100% secure.

9. Your rights

Under Tanzanian personal data protection law, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, or to lodge a concern with the PDPC where applicable. Contact us to exercise these rights.

10. Changes

We may update this policy from time to time. The "Last updated" date will change; continued use after updates means you accept the revised policy where permitted by law.

11. Related documents

See also our Terms & Conditions.